Order Cancellation

Orders can be cancelled only before they are shipped.

If you wish to cancel your order, please contact us immediately with your Order ID. Once the order has been shipped, it cannot be cancelled.

If the cancellation request is approved before shipment, the full amount will be refunded to the original payment method.

Refund Policy

We maintain strict quality checks before shipping products. However, refunds or replacements will only be provided in the following cases:

• You received a damaged product
• You received the wrong product
• The product is defective

To request a refund or replacement, you must contact us within 24 hours of delivery and provide:

• Order number
• Clear photos or video of the product
• Photo of the package received

After verification, we will process a replacement or refund if applicable.

Non-Refundable Situations

Refunds will not be provided in the following situations:

• Customer changed their mind after delivery
• Incorrect size, color, or variant selected by the customer
• Incorrect shipping address provided
• Product used or damaged by the customer

Refund Processing Time

Once the refund is approved, it will be processed within 5–7 business days to the original payment method.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.